Return/Exchange Policy

At Habereindia, your satisfaction is our foremost goal.
Our efforts are aimed at making your shopping experience delightful and the return process hassle free. In the rare instance you are not happy with your purchase, please refer below the exchange policy.
  • We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
  • To start a return, you can contact us at contact@rebque.com. Please note that once your return is approved, we will initiate a pickup request on the order delivery address.
  • You can always contact us for any return question at contact@rebque.com.

Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items:

  • Items that are returned not in their original packaging, freebies or accessories.
  • Products damaged because of use.
  • Product received is not in the same condition as seller shipped to the buyer.
  • If Return request for the item is made outside the specified time frame; which is after 7-Days of delivery.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges:

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period:
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.